lalyhouse 2-Year Warranty Policy
Last Updated: January 5, 2026
lalyhouse is committed to providing high-quality lighting and home décor products. To ensure your satisfaction, we offer a 2-year limited warranty on all products purchased from our website.
- Warranty Coverage
This warranty covers:
Manufacturing defects
Faulty materials or workmanship
Malfunctioning components under normal use
This warranty does not cover:
Damage caused by misuse, accidents, neglect, or unauthorized modifications
Normal wear and tear
Damage during shipping (see our Refund & Return Policy for shipping damage claims)
- Warranty Period
The warranty is valid for 2 years from the date of delivery.
Proof of purchase (order number or invoice) is required to make a warranty claim.
- How to Make a Warranty Claim
To request service under this warranty:
Contact our customer support team at:
📧 Email: lalyhouse@246ltd.com
📞 Phone:+1 (949) 6027044
🕘 Hours: Mon-Sun,7×24
Provide your order number, product name, and a detailed description of the issue. Include clear photos or videos of the defect if possible.
Our team will review your claim and provide instructions for repair, replacement, or other solutions.
- Warranty Remedies
Verified defects will be repaired or replaced free of charge.
If a replacement is unavailable, a full refund for the defective item may be issued.
Return shipping for warranty claims will be covered by lalyhouse.
- Limitations
This warranty applies only to products purchased directly from lalyhouse.
lalyhouse is not responsible for consequential, incidental, or indirect damages related to the product.
- Legal Compliance
This warranty is provided in accordance with U.S. consumer protection laws and Google Merchant Center requirements.